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@@ -54,6 +54,16 b" with the subject '{app_name} Crash Report'." | |||||
54 | If you want to do it now, the following command will work (under Unix): |
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54 | If you want to do it now, the following command will work (under Unix): | |
55 | mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname} |
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55 | mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname} | |
56 |
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56 | |||
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57 | In your email, please also include information about: | |||
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58 | - The operating system under which the crash happened: Linux, macOS, Windows, | |||
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59 | other, and which exact version (for example: Ubuntu 16.04.3, macOS 10.13.2, | |||
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60 | Windows 10 Pro), and whether it is 32-bit or 64-bit; | |||
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61 | - How {app_name} was installed: using pip or conda, from GitHub, as part of | |||
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62 | a Docker container, or other, providing more detail if possible; | |||
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63 | - How to reproduce the crash: what exact sequence of instructions can one | |||
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64 | input to get the same crash? Ideally, find a minimal yet complete sequence | |||
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65 | of instructions that yields the crash. | |||
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66 | ||||
57 | To ensure accurate tracking of this issue, please file a report about it at: |
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67 | To ensure accurate tracking of this issue, please file a report about it at: | |
58 | {bug_tracker} |
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68 | {bug_tracker} | |
59 | """ |
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69 | """ |
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