##// END OF EJS Templates
Make crash handler tell users to email more detail...
Samuel Lelièvre -
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@@ -53,15 +53,15 b" with the subject '{app_name} Crash Report'."
53 53 If you want to do it now, the following command will work (under Unix):
54 54 mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname}
55 55
56 Please also include in your email:
57 - information about your operating system: is it Linux, macOS, Windows, other,
58 and which version, for example Ubuntu 16.04, macOS 10.13.2, Windows 10 Pro,
59 is it 32-bit or 64-bit, ...
60 - information on how you installed {app_name}: from binary, compiled from source,
61 via Docker, on a virtual machine...
62 - information on how to reproduce the crash: what exact sequence of instructions
63 can one input to get the same crash? Ideally, find a minimal yet complete
64 sequence of instructions that yields the crash.
56 In your email, please also include information about:
57 - The operating system under which the crash happened: Linux, macOS, Windows,
58 other, and which exact version (for example: Ubuntu 16.04.3, macOS 10.13.2,
59 Windows 10 Pro), and whether it is 32-bit or 64-bit;
60 - How {app_name} was installed: using pip or conda, from GitHub, as part of
61 a Docker container, or other, providing more detail if possible;
62 - How to reproduce the crash: what exact sequence of instructions can one
63 input to get the same crash? Ideally, find a minimal yet complete sequence
64 of instructions that yields the crash.
65 65
66 66 To ensure accurate tracking of this issue, please file a report about it at:
67 67 {bug_tracker}
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