##// END OF EJS Templates
Make crash handler tell users to email more detail...
Samuel Lelièvre -
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@@ -53,15 +53,15 b" with the subject '{app_name} Crash Report'."
53 If you want to do it now, the following command will work (under Unix):
53 If you want to do it now, the following command will work (under Unix):
54 mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname}
54 mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname}
55
55
56 Please also include in your email:
56 In your email, please also include information about:
57 - information about your operating system: is it Linux, macOS, Windows, other,
57 - The operating system under which the crash happened: Linux, macOS, Windows,
58 and which version, for example Ubuntu 16.04, macOS 10.13.2, Windows 10 Pro,
58 other, and which exact version (for example: Ubuntu 16.04.3, macOS 10.13.2,
59 is it 32-bit or 64-bit, ...
59 Windows 10 Pro), and whether it is 32-bit or 64-bit;
60 - information on how you installed {app_name}: from binary, compiled from source,
60 - How {app_name} was installed: using pip or conda, from GitHub, as part of
61 via Docker, on a virtual machine...
61 a Docker container, or other, providing more detail if possible;
62 - information on how to reproduce the crash: what exact sequence of instructions
62 - How to reproduce the crash: what exact sequence of instructions can one
63 can one input to get the same crash? Ideally, find a minimal yet complete
63 input to get the same crash? Ideally, find a minimal yet complete sequence
64 sequence of instructions that yields the crash.
64 of instructions that yields the crash.
65
65
66 To ensure accurate tracking of this issue, please file a report about it at:
66 To ensure accurate tracking of this issue, please file a report about it at:
67 {bug_tracker}
67 {bug_tracker}
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