##// END OF EJS Templates
Improve instructions on reporting crash...
Samuel Lelièvre -
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@@ -45,10 +45,7 b' A crash report was automatically generated with the following information:'
45 It was left in the file named:
45 It was left in the file named:
46 \t'{crash_report_fname}'
46 \t'{crash_report_fname}'
47 If you can email this file to the developers, the information in it will help
47 If you can email this file to the developers, the information in it will help
48 them in understanding and correcting the problem. Please include information
48 them in understanding and correcting the problem.
49 about your operating system: is it Linux, macOS, Windows, other, and which
50 version, for example Ubuntu 16.04, macOS 10.13.2, Windows 10 Pro 64-bit...
51 Please also include information on how you installed {app_name}.
52
49
53 You can mail it to: {contact_name} at {contact_email}
50 You can mail it to: {contact_name} at {contact_email}
54 with the subject '{app_name} Crash Report'.
51 with the subject '{app_name} Crash Report'.
@@ -56,6 +53,16 b" with the subject '{app_name} Crash Report'."
56 If you want to do it now, the following command will work (under Unix):
53 If you want to do it now, the following command will work (under Unix):
57 mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname}
54 mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname}
58
55
56 Please also include in your email:
57 - information about your operating system: is it Linux, macOS, Windows, other,
58 and which version, for example Ubuntu 16.04, macOS 10.13.2, Windows 10 Pro,
59 is it 32-bit or 64-bit, ...
60 - information on how you installed {app_name}: from binary, compiled from source,
61 via Docker, on a virtual machine...
62 - information on how to reproduce the crash: what exact sequence of instructions
63 can one input to get the same crash? Ideally, find a minimal yet complete
64 sequence of instructions that yields the crash.
65
59 To ensure accurate tracking of this issue, please file a report about it at:
66 To ensure accurate tracking of this issue, please file a report about it at:
60 {bug_tracker}
67 {bug_tracker}
61 """
68 """
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