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@@ -53,15 +53,15 b" with the subject '{app_name} Crash Report'." | |||||
53 | If you want to do it now, the following command will work (under Unix): |
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53 | If you want to do it now, the following command will work (under Unix): | |
54 | mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname} |
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54 | mail -s '{app_name} Crash Report' {contact_email} < {crash_report_fname} | |
55 |
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55 | |||
56 | Please also include in your email: |
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56 | In your email, please also include information about: | |
57 | - information about your operating system: is it Linux, macOS, Windows, other, |
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57 | - The operating system under which the crash happened: Linux, macOS, Windows, | |
58 |
and which version |
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58 | other, and which exact version (for example: Ubuntu 16.04.3, macOS 10.13.2, | |
59 | is it 32-bit or 64-bit, ... |
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59 | Windows 10 Pro), and whether it is 32-bit or 64-bit; | |
60 | - information on how you installed {app_name}: from binary, compiled from source, |
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60 | - How {app_name} was installed: using pip or conda, from GitHub, as part of | |
61 | via Docker, on a virtual machine... |
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61 | a Docker container, or other, providing more detail if possible; | |
62 |
- |
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62 | - How to reproduce the crash: what exact sequence of instructions can one | |
63 |
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63 | input to get the same crash? Ideally, find a minimal yet complete sequence | |
64 |
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64 | of instructions that yields the crash. | |
65 |
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65 | |||
66 | To ensure accurate tracking of this issue, please file a report about it at: |
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66 | To ensure accurate tracking of this issue, please file a report about it at: | |
67 | {bug_tracker} |
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67 | {bug_tracker} |
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